Recent years have seen a move towards cloud platforms and mobile health apps for citizens -- applications and data processing systems that enable ordinary people to interact with their health providers, make appointments with medical professionals, order prescriptions, and gain on-demand access to their medical records. The ongoing COVID-19 pandemic is putting greater emphasis on this trend, as citizens clamour for the latest news, advice, and best practices, while government and health organisations look to digital technologies to help them develop treatment protocols, track the progress of the virus spread, and monitor the condition of all those affected.
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